What changes
The questions stay the ones your company already asks. The typing step goes away. A recording with no fields is not a finished report.
Compare
Paper is filled late, then typed by someone else. A call writes the same fields while the rep still remembers the visit.
The questions stay the ones your company already asks. The typing step goes away. A recording with no fields is not a finished report.
The manager still reads who was met, what was discussed, and what should happen next. The columns do not have to change.
It will not invent a name, a product, or a quantity. If the person did not say it, the field stays empty.