No double work
The call replaces the paper form and the app. The engineer does not fill the same thing twice.
For field service and maintenance teams
The engineer calls when the job is done, or when it is still open. PeopleG asks which job, which part, and what is left, in the language they speak.
What one 3-minute call captures
Sample data
The call, in Hindi (English shown below)
The row in the job log
Heads-up: that was the last seal kit on the van.
Part names are matched to your list. A part that was not said is left empty. Sample data.
Jobs and parts
Each call becomes a row: job, place, part, quantity, and whether the job is still open. The supervisor sees who has not called.
Names and quantities are what was said. PeopleG does not fill in a part that was not spoken.
| Job | Place | Part | Qty | Status |
|---|---|---|---|---|
| Pump repair | Sector 12 | Seal kit | 1 | Closed |
| AC service | Block C | Filter | 1 | Closed |
| Lift check | Tower 1 | None | 0 | Open |
| Panel fault | Plant | — | — | Not yet |
The call replaces the paper form and the app. The engineer does not fill the same thing twice.
The questions stay on today’s jobs, so the call stays short.
They answer in the language set for them. Hindi and Hinglish are two of twelve.
A normal phone call gets through where app data would not sync.
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The same columns PeopleG fills. The file is a CSV. Open it in Excel or Google Sheets.
Reports can go into a Google Sheet when you connect one. An Excel file and a webhook are not sending yet.
Upload your lists. PeopleG matches what was said to those names. A name or a quantity that was not said is left empty.
The transcript is on the report. Playback works while the call provider still has the recording. PeopleG does not keep its own copy.
Say that. The row stays open, and the follow-up is what the engineer said. PeopleG does not mark a job closed on its own.