A free sample is a small pack and a long record. The 2024 code asks a pharma company to keep the product, the doctor, the quantity, and the date of every free sample, and it caps those samples at 12 packs of one drug for one doctor in a year. Most medical reps still write that from memory, at the end of the day, on a paper daily call report. The register is then rebuilt by hand.
PeopleG writes the line from the call, while the rep still remembers the pack count, and warns when the year goes past 12. This is record-keeping. It is not legal advice, and it does not replace the company's own compliance check.
The line that should exist
A rep finishes a clinic and calls the report number. The assistant says it is an AI, then asks the company's questions, including who they met and what they left. "Two packs of Drug X for Dr Iyer" becomes a line: that drug, that doctor, that quantity, that date. The names here are an example, the same kind of sample row a team sees on the pharma page. A real report only contains what that person said.
If the rep does not say a quantity, the quantity stays empty. PeopleG does not invent a doctor, a product, or a pack count to complete the row. If a spoken name does not match the company's own list, the field stays empty rather than guessing a near spelling. A wrong doctor on a sample line is worse than a blank.
The call itself is covered in a field report by phone. The rep does not learn a second form for samples. The sample question is part of the same three minutes.
The 12-pack warning
For one drug and one doctor, the year is a running total of the packs on the reports. When that total goes above 12, the report is flagged so a manager can see it the same day, on Today. The manager's view is where that flag shows up, next to who has filed.
A warning near the cap is a heads-up, not a verdict. The public example on the pharma page is the shape of it: a call that takes one doctor to 11 of 12 packs for the year. The company still decides what its policy allows. PeopleG shows the count the calls produced.
Correcting a report replaces that report's sample lines and updates the year total. The same packs are not counted twice because someone saved again, and a wrong quantity can be corrected without leaving the old number in the year.
What paper does instead
On paper, the pack count is whatever the rep remembers at 9 pm. A busy day means the samples are the first thing dropped from the note. The area manager then spends the weekend copying sheets into one register, and a doctor who is already over 12 packs is visible only after the month is gone.
That is the same failure as the rest of field reporting, described in field reporting in India: late, half filled, and hard to check. Samples are simply the column where a missing number has a rule attached.
A chat message is no better. "Samples given" with no doctor and no pack count cannot be added to a year. The assistant asks once when the answer is vague. It still will not invent the missing doctor.
What the company keeps
The register the code describes is the company's to keep: product, doctor, quantity, and date. A free sample register format is a starting sheet, and the daily call report format is the visit side of the same day. PeopleG fills those fields from the call. The wider process, the training, and the policy stay with the company.
Reports are stored in India, on servers in Mumbai.
Questions people ask
Is the warning legal advice? No. It keeps the count the code talks about, and it flags a year that has gone past 12 packs of one drug for one doctor. Compliance also depends on the company's own process. This is not legal advice.
What if the rep is unsure of the pack count? They say so, or they say nothing. Unsaid stays empty. They can call again the same day when they know. The latest clear answer wins.
Does this replace the company's register? It builds the lines from the calls so the register is not typed again from memory. The company still owns the record and the decision.
Who sees the flag? The managers who cover that person, on Today, the same day. Not a monthly pile of paper.
The pharma page shows a call becoming a daily call report and a sample line. Start a trial if you want that on your own team's questions. Prices are on the pricing page. India prices exclude 18% GST.